Xe66 Privacy Policy — Our commitment to protecting your data

1 Introduction & Scope

Xe66 operates a licensed online gaming and Sports Betting platform for users across Bangladesh and various other Asian countries. This privacy policy applies to the following:

• When browsing the xe66.plus website.
• When downloading or using the xe66 mobile app.
• When registering an account, making transactions, or playing games.
• When contacting our support team.
• When receiving our promotional communications.

We comply with data protection laws and international privacy standards. We are always committed to keeping your information safe.

2 What Information We Collect

Xe66 collects various types of information in order to provide you with our services. The details are outlined below:

3 How Your Information Is Used

Under its privacy policy, xe66 uses the data it collects strictly for defined purposes. We never use your data in ways that go beyond what is necessary or relevant:

• Account Management: Your information is used to create, verify, and secure your account.
• Transaction Processing: Financial information is used to securely process deposits and withdrawals.
• Providing Support: Your contact details are used to resolve issues and provide support.
• Fraud Prevention: Technical data is analyzed to detect and prevent fraud and money laundering.
• Service Improvement: Gaming data is analyzed to improve the overall user experience.
• Responsible Gaming: Addiction risks are identified early so support can be provided in a timely manner.
• Legal Compliance: Relevant data is used to meet regulatory compliance requirements.
• Marketing: With your consent, you will be notified about special offers and promotions.

4 Data Sharing & Disclosure Policy

Xe66 does not sell your personal information to third parties. However, in limited circumstances, certain information may be shared with specific third parties:

• Payment Processors: Minimum necessary information is shared with approved payment gateways, including bKash, Nagad, and Rocket, to complete transactions.
• KYC Provider: Relevant information is shared with authorized third-party KYC service providers for identity verification purposes.
• Game Software Providers: Limited data may be shared with licensed gaming software companies for the purpose of game operations.
• Legal Authorities: Information may be disclosed due to legal obligations arising from a court order or government directive.
• Anti-Fraud Agencies: We work with authorized agencies to identify and prevent fraud.

5 Cookie & Tracking Policy

The xe66 website and app use cookies and similar tracking technologies. Their use is described in detail below as part of this privacy policy:

• Essential Cookies: These cookies are essential for maintaining login sessions, saving language preferences, and ensuring security. They cannot be disabled.
• Performance Cookies: Anonymous data is collected to understand which pages are most used and where issues arise. Used to improve site speed and performance.
• Functionality Cookies: Used to remember your preferred games, language, and interface settings. These cookies personalize your experience.
• Analytics Cookies: Used to analyze traffic on our platform. All data is processed anonymously.

6 Security Measures

At the heart of xe66's privacy policy is our robust security infrastructure. We use internationally recognized technology to keep your information safe:

• 256-bit SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): OTP verification can be made mandatory when logging into your account.
• Firewall Protection: Advanced firewall and DDoS-resistant infrastructure is in place.
• Regular Security Audits: Our systems are regularly tested by third-party cybersecurity specialists.
• Restricted Access Policy: Only authorized xe66 staff may access data on a need-to-know basis.
• Data Backup: Your information is stored on secure backup servers.

7 Your Data Rights

Under xe66's privacy policy, you have full control over your own data. Your rights are outlined below:

8 Data Retention Duration

Under xe66's privacy policy, we retain your information only for as long as necessary:

• Active Account: All data is retained for as long as the account remains active.
• After Account Closure: Financial records are retained for a minimum of 5 years to meet legal obligations.
• KYC Information: Retained for a maximum of 7 years in accordance with regulatory requirements.
• Technical Logs: Automatically deleted after 12 months as a general rule.
• Marketing Data: You will be removed from our marketing list immediately upon withdrawal of consent.

9 Protection of Minors

Xe66 strictly prohibits use of the platform by anyone under the age of 18. Under our privacy policy:

• We do not knowingly collect personal information from anyone under the age of 18.
• Age is verified at the time of registration and confirmed with a National ID where required.
• If we become aware that any minor's data has been collected, it will be deleted immediately.
• Parents can contact us directly with any concerns about their child's information.

10 Privacy Policy Changes

Xe66 may update this privacy policy from time to time. When changes are made:

• Users will be notified at least 14 days before any significant changes via email or in-app notification.
• The date of each update will be noted at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• An archived copy of the previous policy will be provided upon request.